Our Team Our Office Practice Policies

Office Hours
Our regular office hours are Monday through Thursday, 8 a.m. until 5 p.m. The office is closed on weekends and major holidays as well as at times when the doctor and staff are attending continuing education programs.

Fees and Payment Policy
In an effort to keep dental costs down while maintaining a high level of professional care, we have established the following payment plans for the use of our patients. Fees may be paid as follows:

  • Prepayment or payment at time of treatment with a 5% discount. A 2% discount if payment is by credit card.
  • Payment of balance in full within 10 days of statement date.
  • Use of your Visa, MasterCard or Discover card.

Extended payments are available upon special request. Accounts outstanding more than 60 days from treatment date will bear interest at 1.5% per month or 18% per annum.

All major treatment and treatment involving a laboratory procedure will require an appropriate down payment.

Our senior citizens, 62 and over, will receive a 10% discount for payment at time of treatment.

Insurance
If you have insurance, we will help you to determine the coverage available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay as listed above.

Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.

Appointments
Patients are seen by appointment only. Please call in advance so that we may reserve a time for you. The office telephone number is (360) 457-0489. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. If possible, please give us 24 hours notice. This courtesy on your part makes it possible for us to give your appointment to another patient.

Emergency Care
We reserve a limited amount of time each day so that emergency patients may be scheduled quickly. If you have a problem requiring emergency treatment, please call us as early in the day as possible.

Should you have an emergency after hours or on the weekends, please call our office and alternative numbers will be provided by our voice mail.

Recall
We believe in the importance of regular preventative dental care. As a service to our patients, we have adapted a customized recall program suited to each individual’s needs.